BUILT FOR SALONS, STUDIOS AND SPAS · WORKS ON WHATSAPP

Your clients message at 10 PM. Elily answers at 10 PM.

Elily is the AI front desk for beauty and wellness businesses, built for WhatsApp. She answers every question about your services and prices, books appointments straight into your Google Calendar, and brings your team in when judgement is needed. 24/7. No new app for your clients. No dashboard for your daily work.

See Elily as your own Book a 15-min call

Send your website. See Elily answer as your business. No website? Start with your business name on +49 15563886622

She reads your services, prices and hours, then answers as your business in about a minute. Chat as a client, make a booking, then send OWNER and try the daily controls.

Glow Studio Elily · online

Today

Messages are end-to-end encrypted

Hi! Do you do balayage? How much for shoulder-length hair? 9:41 PM ✓✓

Yes we do. Balayage on shoulder-length is £120 and takes about 2 hours 30 minutes. Sofia has Saturday 11:00 AM or Sunday 2:00 PM free. Shall I book one for you? 9:41 PM

Saturday 11 please 9:42 PM ✓✓

Booked. Saturday 11:00 AM with Sofia, balayage, 2h 30m. I'll send you a reminder on Friday evening. See you then. 9:42 PM

Answered at 9:41 PM. The salon closed at 8.

No app for clients No dashboard required Fully managed by Srileo

THE AFTER-HOURS GAP

Every missed message is a client who booked somewhere else.

Clients compare two or three studios before they book. The one that replies first usually wins.

After closing, most studios answer nothing until morning.

One lost client usually costs more than a month of Elily.

Why WhatsApp, and why now

WhatsApp is where your clients already are. Elily is what happens when someone is always there to answer.

2.5bn+

people use WhatsApp worldwide Meta

41%

of salon bookings happen outside business hours Fresha

214 → 41

messages answered, appointments booked, in one month at one Elily client

10-20%

of appointments a typical salon loses to no-shows industry estimates vary

THE MOMENT BEHIND THE MESSAGE

A message after hours is not a lead waiting in a queue.

It is a person who needs clarity while the need is still present. Scroll through what changes when the front desk stays available.

9:41 PM

The question arrives while you are closed.

The studio is shut. She does not know if you do this treatment, what it costs, or whether Saturday has a slot. So she keeps scrolling.

Hi! Do you do balayage? How much for shoulder-length hair? 9:41 PM ✓✓

Yes we do. Balayage on shoulder-length is £120 and takes about 2 hours 30 minutes. I can help you book. 9:41 PM

9:42 PM

A useful answer becomes a confirmed next step.

Elily answers from your approved information, offers real availability and creates the appointment in Google Calendar.

Google Calendar Saturday

11:00 AM Balayage Sofia · 2h 30m Created by Elily

Visible to authorised staff on every signed-in device.

8:55 AM

You open to a client already looked after.

No cold inbox to rescue before the first appointment.

Overnight brief Ready for opening

Today · overnight activity

12enquiries answered

4appointments booked

1human handoff

Every waiting conversation has a next step.

See the experience from the client's side.

See Elily as your own Book a 15-min call

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NO DASHBOARD REQUIRED

You run Elily the same way your clients use her. By texting.

Prices, hours, staff availability and services stay current without another login or flow builder. Send Elily a message and she updates herself.

We're closed on Monday this week 8:12 AM ✓✓

Monday 12 August — Closed No new bookings will be taken for that day. You have 2 existing appointments on Monday. Shall I message those clients and offer them another slot? 8:12 AM

Yes please 8:13 AM ✓✓

Done. Both clients messaged with your next available slots. I'll let you know as they reply. 8:13 AM

Layla is on leave Thursday 6:40 PM ✓✓

Thursday 15 August — Layla unavailable 3 appointments are booked with her. Shall I offer those clients Sofia at the same times? 6:40 PM

Yes 6:41 PM ✓✓

Done. I'll confirm each one as they reply. 6:41 PM

change gel manicure to 45 from Monday 4:12 PM ✓✓

Gel manicure £38.00 → £45.00, from Monday 12 August Existing bookings keep the old price. 4:12 PM

Perfect 4:12 PM ✓✓

Updated. 4:12 PM

Send one change. See how daily control feels without another system. Book a 15-min call

NOT JUST A CALENDAR ENTRY

She knows a balayage is not a fringe trim.

Per-service durations, so a 30-minute cut and a 3-hour colour never get the same slot

Processing and finishing time, so your stylist is not blocked while colour develops

Per-person availability, when a client asks for someone by name

Buffers, breaks, split shifts and holidays

Reschedules, cancellations and a waitlist when you are full

No double bookings, even when two clients message at the same second

Can I get colour and a cut on Saturday afternoon? 1:14 PM ✓✓

Yes. Colour and cut together takes about 3 hours. Saturday I have 1:00 PM with Sofia, or 2:30 PM with Emma. While your colour is developing, your cut can start, so you'd be finished by 4:00 PM either way. 1:14 PM

2:30 with Emma 1:15 PM ✓✓

Booked. Saturday 2:30 PM with Emma, colour and cut, 3h. 1:15 PM

WHAT THE FRONT DESK HANDLES

From the first question to the confirmed appointment.

Elily handles the repeatable work, keeps your team in control and knows exactly when to bring a person in.

Answers every client, 24/7

She replies in your client's language.

Knows every service and price

Cuts, colour, treatments, packages and add-ons stay clear and accurate in every reply.

Books the right amount of time

Each service gets its real duration, processing time, buffers and the right team member.

Reschedules and cancels in the chat

Clients change plans without waiting for someone to answer the phone.

Keeps every diary accurate

Staff availability, breaks, split shifts, holidays and branch rules stay separate.

Hands over with full context

When judgement is needed, your team gets the conversation and a one-line summary.

Confirms and reminds

Clients receive a clear booking confirmation and a useful reminder in the same WhatsApp thread.

Managed by Srileo

Setup, monitoring, backups, updates and support are included, so your team has nothing new to maintain.

RELIABLE FOR YOUR CLIENTS

Carefully operated behind the screen.

Elily feels simple because Srileo handles the product, integrations and operational safeguards behind it.

Automatic product care

Always improving

Core product, language, reliability and security updates arrive automatically and are included in your plan.

Data boundaries

Confidential and client-scoped

Customer data is kept in client-scoped storage with controlled operational access. Srileo does not sell customer data.

Continuity

Backups and recovery

Regular backups, monitoring and recovery procedures protect the service behind the simple WhatsApp experience.

Human control

Visible when you need it

Review conversations live, take over immediately and set approval rules for sensitive answer categories.

Connected calendar

Bookings available anywhere

Google Calendar keeps appointments visible to authorised staff from any signed-in device.

Operational clarity

Useful numbers, not more admin

Track enquiries, bookings, handoffs and repeated questions live or through scheduled WhatsApp summaries.

ONE SIMPLE, MANAGED PLAN

You share the business details. We handle the rest.

From setup to the first booking on WhatsApp, Elily is configured, monitored, backed up and supported by Srileo.

One plan. No setup fee.

$49.90

per month, per location, plus VAT

Replies in your client's language and books 24/7
Google Calendar, handoff and owner controls
Monitoring, backups, updates and human support
Multi-branch ready—without another app or dashboard

See Elily answering with your own services, hours and booking rules. Book a 15-min call

FIELD NOTE · CLIENT OPERATIONS

Working with local salons and studios.

One month with Elily

“Elily answered 214 messages last month. 41 became bookings. I checked my phone less, not more.”

Studio owner

Don't take our word. Talk to her.

See Elily as your own Book a 15-min call

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STRAIGHT ANSWERS

Before you hand over the night shift.

Do my customers need to install anything?

No. They message your normal WhatsApp number.

What happens when Elily can't answer?

She hands the chat to you instantly with a one-line summary. You reply from your own WhatsApp.

Which languages?

She replies in your client's language. Bookings and your own controls stay in English.

Do you lock in my WhatsApp number?

No. Your number, your Meta account, your data. Leave anytime and everything stays yours.

What do messages cost?

Standard inbound questions and bookings normally stay inside the 24-hour customer service window opened by your customer's message. Under Meta's current published rules, service replies and utility replies inside that window are not charged. You only incur Meta fees if you opt into a chargeable outbound feature, such as an eligible reminder sent after the window closes. We explain that before enabling it, and Srileo adds zero markup.

How many customers can the included AI allowance serve?

Five million AI tokens are included per location each month. For typical local-business enquiries and bookings, that is enough to serve around 1,000 unique clients and covers the normal usage of about 90% of businesses. If most chats are straightforward bookings, it can support roughly 1,000 appointments. Actual capacity varies with conversation length and complexity.

Can my team review or approve Elily's answers?

Yes. Your team can follow replies, take over instantly and require approval for selected answer categories. Daily updates can still happen by WhatsApp, so no dashboard is required.

Will the price automatically increase if usage is high?

No. The monthly plan does not automatically increase. If unusual traffic or spam pushes usage towards the included allowance, we alert you, help identify and stop the spam, and agree on any genuine extra capacity before it is enabled.

How does the free trial work?

Your 14-day free trial starts on the day Elily goes live. No card is needed. Cancel anytime. If you stop during the trial, there is no charge.

Can Elily support more than one branch?

Yes. Elily can keep each branch's services, hours, staff, calendar and booking rules separate while giving the business one consistent WhatsApp experience.

Can I see a demo for my own business?

Yes. Share a few services, working hours and booking rules, and we can give you a free live demo shaped around your business so you can feel the real customer and staff experience before deciding.

Do I have to leave my current booking system?

No immediate switch is required for a trial. Elily books into Google Calendar. If your current system does not sync with that calendar, we will map the safest setup with you before go-live rather than promise a connection that is not there.

What if a client asks for a specific stylist or therapist?

Elily checks that person's availability and only offers valid slots. If they are unavailable, she can offer another approved team member or hand the conversation to your team, following your rules.

Can Elily take a deposit?

Not yet. Elily can confirm the booking and tell the client how your studio handles deposits, but she cannot currently take or verify a payment herself.

Still deciding? See Elily answer as your own business in about a minute. Book a 15-min call

THE STUDIO IS CLOSED. THE CONVERSATION CONTINUES.

Your studio can be closed without leaving your clients waiting.

Meet Elily. She answers questions and books appointments into your calendar, 24/7, without your client ever leaving WhatsApp.

See Elily as your own Book a 15-min call

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